Once order confirmed, HQ will share Tracking Number and tracking portal of the courier service via email.
Order will be processed upon payment completed and will be out to our courier partners on 1-4 working days. (depends on stock availability)
1- 4 Working days (Peninsular Malaysia) and 3-5 Working Days (Sabah/Sarawak) from the date of delivery.
We will ship out same day for orders confirmed before 4:00 PM after that time orders will be ship out on the next day.
- Peninsular Malaysia Free
- Sabah/Sarawak RM10.00
Jenny De Fleur sells perishable goods. As such, once an order is placed we cannot cancel the order or offer any refunds at this time. All sales are final.
Returns will only be accepted if the goods received are damaged or isn’t as per your order within 3 days of receipt date of the item. Any lateness will not be entertained.
Kindly send us a picture of the defect/faulty product and payment item purchased as a proof via email firstname.lastname@example.org